SCAM WARNING

99.9% of the families on this site are perfectly honest and genuine. Unfortunately, in life there are always a few bad people who spoil things for the rest of us. All au pair and nanny membership websites sometimes get 'families' who are not what they say they are. Here is some advice to help you avoid a scam. If you can answer “yes” to some of these questions, then the family might not be genuine:

• Is there an email or phone number on the profile? DO NOT CONTACT THEM!
• Do they email you without first adding you to their favourites list? Immediately ask for the membership number. If you can't see their profile it is because we deleted them!
• Do they ask you to send money, for visas or documents? True families NEVER ask you for money!
• Do they ask you to email their "solicitor", "lawyer", "legal representative" or "travel agents"?
• Do they ask you for strange or unusually detailed information about your family? For example: your passport number, your national ID number, your Mother’s maiden name?
• Does their English look a little strange?
• Do they offer you a job before asking you lots of questions and before they know much about you?
• Do they fail to send many photos of themselves?

If you are worried, please write to us. Tell us your membership number, the membership number of the family, and the reasons for your concern, and we will try to investigate for you. If they haven't given you their membership number (and you haven't therefore seen their profile), it is because we will already have deleted them and we therefore don't need to know.

Best regards
The newaupair.com team